America was born and raised in Phoenix, AZ. She started her career as a dental assistant in 2011 and has been working in general dentistry ever since. She joined our team in 2018 and loves that she is able to be a part of maintaining beautiful healthy smiles. Outside of work, America enjoys spending time with her family. She has a beautiful daughter Harlee and two bulldogs who she adores!



Crystal was born in Whiting Indiana. Crystal’s parents relocated to Arizona when she was 10 years old.

Crystal attended Alhambra High School, after graduating in 1993 she began the Dental Assisting program at Apollo College and graduated with honors in 1994. Crystal has been a chairside/Orthodontic assistant for 25 years. Crystal has worked aside Dr Choules for the past 15 years. Her gentle touch and friendly chairside manner helps patients feel more relaxed and comfortable during their visit.

Outside the office. Crystal enjoys volunteering her time supporting our Veterans. Crystal also enjoys spending time with her family and friends. Crystal loves to go camping and nature.


Jeannie is an Arizona native. She graduated dental hygiene school here in Phoenix in 1998, and has worked for Dr Choules ever since. She loves working for a busy, compassionate office!

When not working, she enjoys spending time with her fiancé Darren and shih tzu Quyn. She loves the outdoors, crafting, and listening to live music.



Konnie is celebrating 28 years in dentistry. She began as an orthodontic assistant while attending dental assisting school. After having her third son she returned to school to earn her dental hygiene degree. She is most concerned about her patients comfort and oral health. She has training beyond standard requirements and enjoys staying current on dental topics by attending dental education courses.

In her free time, she enjoys being with her four active sons and husband. Road trips, camping and biking are some of her favorite things, as well as reading!


Graduated from University of Colorado School of Dentistry in 2004. Moved to AZ in 2005 with family. Enjoys traveling and being out in nature.



Nicole joined the team in November 2001. She started as dental assistant and transitioned to office manager a few years later. Nicole truly cares about our patients’ oral health and well-being, along with the relationships that we build with our patients.

Originally from Idaho, Nicole attended the University of Arizona. She loved Arizona so much that she ended up staying after she graduated with her bachelor’s degree. When not in the office, Nicole and her husband enjoy hiking, traveling and spending time with friends and family.


Shannon joined our office in 1997. She was born and raised in Phoenix. Her family calls her by her middle name, Sunshine. She took her first job in the dental field as a part-time sterilization tech when she was 18 and has been working in the dental industry ever since!

She and her husband, Jose, have two grown children, 3 shih-tzu’s & 1 grandpup. One of her bucket list items is to be a contestant on The Price is Right. In her spare time, she enjoys the outdoors, watching Cardinals football and spending time with family.